Privacy

The Goody Bag Co (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.thegoodybag.co

If you have any questions, please contact us at:

Address: Suite 7 The Business Centre, Innsworth Technology Park, Gloucester GL3 1DL

Email address: [email protected]

Telephone number: 01580 755 655

Information we collect

When you use our website, we may collect some or all of the following personal data:

• Name
• Company
• Email address (If you contact us or subscribe to our newsletter/marketing communications)
• Telephone
• Business name
• Information about your marketing preferences

We do not collect sensitive personal data.

How we use your information

We use your personal data for the following purposes:

• To respond to enquiries you send through our contact form (lawful basis: legitimate interest)
• To communicate with you. This may include responding to emails or calls from you (lawful basis: legitimate interest)
  
• To send you our newsletter and marketing communications about our services when you have subscribed (lawful basis: consent)

Your rights

You may opt out of receiving marketing emails from us at any time by clicking the unsubscribe link in our emails or contacting us at [email protected]

How we share your information

We do not sell your data.

We may share your information with:

• Service providers who help us operate our website and email communications (e.g. analytics tools, email newsletter software).
• Legal authorities if required to comply with law or enforce our rights.

If personal data is transferred outside the UK/EEA (for example, to US-based service providers), we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

Retention of your information

• Contact form submissions: kept for up to 12 months, to allow us to respond and follow up.
• Newsletter and marketing subscriptions: kept until you unsubscribe or withdraw consent.

We may keep minimal records longer if required by law.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent (e.g. unsubscribe from our newsletter)
• Object to or restrict our processing of your data
• Request transfer of your data to another service provider
• Complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise your rights, please email us at [email protected]

Cookies

We use cookies and similar technologies for basic site functionality and analytics. You can manage your preferences through your browser settings.

Security

We use appropriate technical and organisational measures to protect your data. However, no online system is completely secure, and we cannot guarantee absolute security of your information.

Updates to this policy

We may update this Privacy Policy from time to time. The date at the top shows when it was last updated. Any changes take effect when posted on this page.

Contact us

For questions or concerns about this policy or how your data is handled, please contact our Data Protection Contact at:

Address: The Goody Bag Co, Suite 7 The Business Centre, Innsworth Technology Centre, Gloucester GL3 1D

Email: [email protected]

Telephone number: 01580 755 655